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1 слайд
WRITING A FORMAL LETTER
Саитова Регина Марсовна
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5 слайд
1. The train company is sorry to tell you ……..…… that this weekend
trains will stop completely ……… at Tipley station. We would like to say sorry ……… to passengers for any problems …………… this causes.
2. The airline is sad …..… that several flights may be stopped ………… or running late …… .This is because of …… bad ……… weather conditions. We guess …..…. that normal service will start again …… tomorrow.
3. Note for travelers with ………….… children: please check …… that they are included on your passport.
4. You may ask for ………. another ….… way of paying …………… by choosing ……..… “Options” from the on-screen menu.
Rewrite the sentences in a more formal style by replacing the underlined words or phrases with words or phrases from the box.
terminate ensure request due to resume regrets delayed announce accompanied byinconvenience apologise an alternative payment method cancelled adverse anticipate selecting
announce
terminate
apologise
inconvenience
regrets
cancelled
delayed
due to
adverse
anticipate
resume
accomponied by
ensure
request
an alternative
payment method
selecting
6 слайд
Useful phrases for writing formal letters
Writing formal letters generally:
Greetings:
Dear Sir
Dear Madam
Dear Sir/Madam
Dear Mr Brown
Dear Ms Jones
Reason for writing:
I am writing in response to your article/advertisement/letter
I am writing with regard to your article/advertisement/letter
I am writing regarding your article/advertisement/letter
Ending the letter:
I look forward to receiving your reply
I look forward to your reply
I look to hearing from you
I am, yours faithfully (if you don't know the name of
the person you are writing to)
I am, yours sincerely (if you know the name of the person
you are writing to)
Yours faithfully
Yours sincerely
7 слайд
Useful phrases for writing formal letters
Writing formal letters to complain:
Reason for writing:
I am writing in order to complain about
I am writing to complain about
Introducing the complaint:
Firstly
In the first place
First of all
My first complaint is
The first problem is
The first thing I would like to draw your attention to is
My first concern is
Introducing further complaints:
Secondly
In the second place
Not only …….but also
In addition to this
Added to this
…….was also unacceptable
Demanding action:
I suggest that you replace the item
I therefore suggest that I be given a full refund
I would be grateful if my money was refunded
I would be grateful if you could give me a full refund
Ending the letter:
I look forward to hearing from you
I look forward to receiving a full refund
I look forward to receiving a replacement
I look forward to receiving your explanation
8 слайд
Useful phrases for writing formal letters
Writing formal letters to make suggestions:
Reason for writing:
I am writing to suggest
I am writing to arrange
I am writing to offer suggestions
I am writing make arrangements
Making first suggestion:
My first suggestion is
First of all I suggest
I would like to suggest
Making further suggestions:
Another possibility is
A further possibility is
I further suggest
I would further suggest
Secondly
Offering a choice:
Would you therefore mind choosing between ….?
Either……or
You might choose either ……. Or
9 слайд
Useful phrases for writing formal letters
Writing formal letters to request information
Reason for writing:
I am writing to receive further information about
I am writing to enquire about
I am writing to receive more detailed information about
I am writing to receive further details about
Requesting first piece of information:
The first thing I would like to know is
First of all I would like to know
I wonder if you would mind telling me first of all ….?
Requesting further information:
Could you also tell me….?
Could you also inform me ….?
Would you also mind informing me ….?
Would you also mind telling me ….?
I would also like to know if
Thanking for information:
I would like to thank you in advance for this information
Thanking you in advance for this information
Thanking you in advance
10 слайд
Useful phrases for writing formal letters
Writing formal letters to give information
Reason for writing:
I am writing to inform you about
I am writing to provide you with information about
I am writing to let you know that
Providing first point:
The first thing I would like to inform you of is
The first thing I would like to tell you is
The first thing I wish to inform you of is
I would like to begin by informing you
Providing further points:
I would also like to let you know that
I would also like to inform you that
You might also find the following information useful
It might also be useful for you to know that
Another piece of information that might be useful
Ending the letter:
If you require further information,
please do not hesitate to ask.
If I can be of further assistance, please
do not hesitate to ask.
Please do not hesitate to ask
should
you require further information.
11 слайд
Useful phrases for writing formal letters
Writing formal letters to request permission
Reason for writing:
I am writing to ask permission for
I I am writing to ask permission to
am writing to request permission to
I am writing to request permission for
I am writing to ask if I might
Making first request:
Firstly I wonder if you would
First of all I wonder whether you would mind
The first request I would like you to consider is
Making further requests:
I would be grateful if you would also consider
I wonder if it might be possible for me to
I would also like to request permission for
I would also like to request permission to
Thanking for permission
Many thanks for kindly considering my requests
Thank you for considering my requests
12 слайд
https://sites.google.com/site/vktgenglish/polikarpova-rimma-nikolaevna/writing-hints-and-tasks-10-11-forms/useful-words--how-to-write-formal-letters
http://lingvana.ru/formalnoe-pismo-na-angliyskom/
http://www.s2a.com.ua/ru/pte-lessons/writing-formal-style/
http://instantdisplay.co.uk/formalletview.jpg
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